Heartspring audiologists, Linda Parmiter-Jacobs and Carol Jared-Brown, recently authored the article, Making critical connections, published in the Advance for Audiologists magazine September/October issue. Advance for Audiologists promotes the profession of audiology by providing information on practice management, professional trends, hearing technology and research, marketing methods, business and finance topics, industry news and product information. Making critical connections focuses on the use of assistive listening devices, notably the Voice Carry Over phone and relay services, for those with hearing loss. Combined, Parmiter-Jacobs and Jared-Brown have a total of 55 years of Service to the Heartspring Hearing Center.