Services Satisfaction OutcomesIn addition to assessing students’ outcomes, parents/guardians and special education and school partners were asked to report on their level of satisfaction with Heartspring School services and therapies at key points in time, including:• At the end of the admission process• Ongoing annually during a student’s enrollment• At the time of their student’s transition/re-integrationAt AdmissionParents/guardians and special education and school partners were asked to report on their level of satisfaction with services provided during the Heartspring School admission process. There was a 65% response rate among parents/guardians surveyed, and a 43% response rate among special education and school partners. 100%100%of parents/guardians reported satisfaction with communication, information, the campus tour, and the enrollment day during the admission processof school and special education partners reported satisfaction with communication, information, the campus tour, and post-enrollment day information during the admission process“It was a very organized process and enrollment day was bearable because of the helpfulness of the staff.” - Parent“We were able to see the campus ‘in action.’ I didn’t feel like we were given a tour to highlight the best part of Heartspring. We were able to see programs in progress.” - School Partner“The admissions team took my feelings into account when dealing with me. I appreciate that as a parent.”- Parent9
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