Information Technology Director
Essential Duties and Responsibilities
• Hires and trains IT Staff.
• Schedules, organizes, and assigns projects to members of the IT team.
• Conducts performance evaluations that are timely and constructive.
• Handles disciplinary actions of employees as needed and in accordance with company policy.
• Leads development and implementation processes for the organization/s IT systems and department.
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Regularly scan and evaluate the organization’s current systems to find any risks, vulnerabilities and improvement opportunities.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Oversees security of systems, networks, and enterprise information.
• Facilitates IT security audits or investigations.
• Develops and maintains relationships with external IT vendors and service providers.
• Coordinates multisite IT systems via enterprise resource planning (ERP).
• Manage network environment of 500 users.
• Manage hardware, software, and web-based infrastructures.
• Server management and maintenance
• Data-Backup and disaster recovery.
• Manage Office 365 (Outlook Suite, Teams, etc.), Google Suite, and Azure AD.
• Provide remote access support.
• Manage, Install, and troubleshoot the Verkada camera system, Cisco switches, firewalls, Ubiquity WIFI system, EMR system, and VPN.
• Collaborate closely with other departments to understand their IT requirements, needs and preferences and will install these systems accordingly.
• Establish on-call 24/7 365 days a year schedule for team.
• Ensure HIPAA and PCI compliance is maintained at all times.
• Work with third party support engineers to resolve technical issues.
• Performs other related duties as may be assigned by manger.
Benefits:
Heartspring offers a generous benefits package including three weeks of paid vacation, sick leave, medical/dental/vision insurance, life insurance, short term disability insurance and retirement plans. Heartspring also offers opportunities to grow within and advance your careers through on-the-job training, internal promotion preferences, and the Heartspring scholarship program to help you go back to school.
Heartspring is a drug-free campus. Heartspring is an EEO employer.