Direct Care Professional

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Job Description:

Essential Duties and Responsibilities

  • Provide a safe, clean, and nurturing environment that meets and/or exceeds all requirements set forth by Heartspring.
  • Provide a structured environment for students by following the schedule of activities that promotes the student’s learning opportunities and their independent living skills.
  • Implement and document the students’ training programs as prescribed in the Individualized Education Plan (IEP) or informal training programs.
  • Implement, document, and provide input into the Student Support Plan (SSP), as outlined by the psychology department.
  • Implement and document student-specific training in specialized areas, as prescribed by the students’ teams (i.e., Occupational Therapy, Physical Therapy, and Speech Therapy).
  • Escort students to off-campus events, including special outings, field trips, and healthcare appointments.
  • Perform and assist with non-violent behavior management system for crisis intervention as needed.
  • Adhere to all procedures and techniques as outlined in the Non-Violent Crisis Intervention Training (NCI) training.
  • Communicate effectively with students, parents, team members, supervisors, and all persons involved in the students’ programs.
  • Document and/or report any health concerns, whether ongoing (i.e. diabetes, seizures) or emergent (i.e., lacerations, bruises).
  • Document and report any instances of abuse, neglect, exploitation, or other unusual incidents or events, as per Heartspring and Department of Child & Family Services guidelines.
  • Prompt and regular attendance is required; working on major holidays is necessary, as scheduled.
  • Assist in training and welcoming new Direct Care Professionals.
  • Provide specific verbal praise for students throughout the day.
  • Prepare and serve meals for students as needed, based on dietary restrictions and programming needs.
  • Provide for the safety and protection of the students in the event of an emergency (fire, tornado, severe weather, etc.), whether on campus or out in the community.
  • Label and maintain students’ clothing and personal belongings and notifying the supervisor of any needs in a timely manner.
  • Complete other duties, as assigned.


Educational, Training, and Licensure Requirements

  • High school diploma, or equivalent.
  • Valid Kansas drivers’ license and good driving record preferred (required in order to drive students in Heartspring vehicles).
  • Must successfully complete all required orientation and training conducted by Heartspring staff.
  • Must complete 18 hours of in-service training per year.
  • Must make up all missed trainings, classes, and meetings in a timely manner.
  • Must maintain Non-Violent Crisis Intervention (NCI) certification (annual).
  • Must maintain CPR certification.

Required Knowledge and Skills

  • Must be dependable, reliable, and responsible.
  • Maintain composure, keep emotions under control, control anger, and avoid aggressive responses, even in very difficult situations.
  • Exceptional interpersonal, communication, organizational, analytical, and problem-solving and multi-tasking skills.
  • Excellent attention to detail, being careful about detail and thorough in completing assigned tasks.
  • Excellent ability to communicate both orally and written in order to convey information effectively.
  • Ability to work collaboratively across departmental functions.
  • Must be honest, ethical and maintain confidentiality.
  • Quickly assess situations and make proper behavioral judgements, especially in emergency situations.
  • Ability to listen effectively and obtain information from others.
  • Ability to use/operate standard computer system and hand-held devices.


Heartspring offers a generous benefits package including three weeks of paid vacation, sick leave, medical/dental/vision insurance, life insurance, short term disability insurance and retirement plans. Heartspring also offers opportunities to grow within and advance your careers through on-the-job training, internal promotion preferences, and the Heartspring scholarship program to help you go back to school.

Heartspring is a drug-free campus. Heartspring is an EEO employer.

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