Heartspring Policies Index
Heartspring Outpatient Services Policies
Heartspring School Plans & Policies
- Communications & Visitation for Parents & Family Members
- Destruction of Special Education Records
- Discrimination, Bullying, & Harassment
- Emergency Procedures
- Emergency Safety Interventions (ESI)
- Heartspring Nutrition Program
- Heartspring School Parent Handbook
- HIPAA Notice of Privacy Practices
- KS Education Systems Accreditation Foundational Structures
- Multi-Tier System of Supports (MTSS)
- Notification of Rights under FERPA for Schools
- Positive Behavior Interventions and Supports
- School Calendar
- Student Discipline
- Student/Client Personal Appearance, Attire & Grooming
- Title VI Notice
- Title VI Program & Plan
- USDA Nondiscrimination Statement
Submit A Complaint
If you have complaints about your experience at Heartspring, please submit a written complaint. We take all complaints seriously. Our complete external complaint policy, along with our complaint form, can be found below.
For questions about Heartspring’s External Complaint for Person’s Served Policy or complaint form, contact Susan Shelite, Compliance Director, at 316-634-8950 or Complaints@heartspring.org.
Employment Policies
Heartspring Website Policies
Digital Accessibility Statement
Heartspring is committed to ensuring our digital content is accessible to all users. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and comply with applicable provisions of the Americans with Disabilities Act (ADA).
We are continuously working to improve the accessibility and usability of our website to support inclusive, equitable access for people of all abilities.
If you experience any difficulty accessing content or encounter an accessibility barrier, please contact Susan Shelite, Compliance Director, at 316-634-8950 or Complaints@heartspring.org. We aim to respond promptly and work toward a resolution.
Please note that some third-party content or integrations may not be fully accessible, but we welcome your feedback and will make reasonable efforts to address any issues.